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Exchanges & Returns

Items may be returned with authorization, for exchange or refund within 14 days of purchase provided we receive them in original, unaltered condition. Holiday purchases may be returned or exchanged by January 15, 2023

Please call us at 239-472-2876 email us for return authorization.
Returns cannot be accepted without an authorization.

Rings that have been sized will be subject to a sizing fee. Custom orders and Special Orders of non-stock items are non-returnable. Shipping charges are non-refundable and will be deducted from any credit amount due.

Please send returns to:
The Cedar Chest
Attn: RETURNS
P.O. Box 100466
Cape Coral, FL 33904

Please insure your return package for the value of jewelry enclosed. Cedar Chest cannot be held responsible for return items lost or damaged in the mail. Also enclose a note stating the reason for return.

If you have additional concerns or questions about returns, please contact us.