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Exchanges & Returns

Items may be returned with authorization, for exchange or refund within 14 days of purchase provided we receive them in original, unaltered condition.

Please call 1-800-749-1987 or email us for return authorization number.
Returns cannot be accepted without an authorization number.


Rings that have been sized will be subject to a sizing fee. Custom orders and Special Orders of non-stock items are non-returnable. Shipping charges are non-refundable and will be deducted from any credit amount due.

Please send returns to:
The Cedar Chest
Attn: RETURNS
1993 Periwinkle Way
Sanibel Island, FL 33957

Please insure your return package for the value of jewelry enclosed. Cedar Chest cannot be held responsible for return items lost or damaged in the mail. Also enclose a note stating the reason for return.

If you have additional concerns or questions about returns, please contact us.