Items may be returned with authorization*, for exchange or refund within 14 days of purchase provided we receive them in original, un-altered condition. Rings that have been sized will be subject to a sizing fee. Custom orders and Special orders of non-stock items are non-returnable. Shipping charges are non-refundable and will be deducted from any credit amount due.
Please send returns to:
Cedar Chest - RETURNS
1993 Periwinkle Way
Sanibel Island, FL 33957
Please be sure to insure your return package. Cedar Chest will not be held resposible for return items lost or damaged in the mail. Also enclose a note stating the reason for return. We request that you call us for a Return Authorization prior to sending a return.
* Please call 1-800-749-1987 or email CedarChestFine@embarqmail.com for return authorization. Failure to due so WILL delay processing of your return or exchange.
If you have additional concerns or questions about returns, please contact us.